Archive for the ‘Ramblings’ Category

Great Service – What’s So Hard About That?

Posted February 25th, 2010 by admin | No Comments

At work right now there’s a  huge push to improve our level of customer service. The goal – provide a WOW experience to every person, internal and external, we work with.
It’d be nice if you could just train people to provide great service. If there was just some half day training everyone could attend, or [...]

You Have to WORK for What You Want

Posted March 20th, 2009 by Heather | No Comments

Can I just rant for a few moments here? If I were friends with Pamie she could do her next post on “Activating Heather” and I could rant there, but I don’t know her so I’ll have to do it here. (And Pamie, if you are reading this, keep me in mind, I’m an awesome [...]